About

Cancellation Policy

X At It’s All About You Holistic Studio, we understand that life happens, and sometimes plans change. In order to be fair to both our business and our valued guests, we have established the following cancellation policy: Cancellations and Rescheduling Cancellations or rescheduling requests made more than 48 hours before your scheduled appointment or event will be eligible for a full refund or rescheduling at no additional cost. Cancellations made within 24-48 hours of the appointment will result in a 50% charge of the total service fee. Rescheduling within this window is allowed, but a rescheduling fee of $25 may apply. Same-day cancellations (within 24 hours) or no-shows will result in a 100% charge of the total service fee. Deposits Any non-refundable deposits paid at the time of booking will not be refunded in the event of cancellation, regardless of the notice given. These deposits can be applied toward a rescheduled appointment if rescheduled more than 48 hours in advance. Late Arrivals If you arrive late for your appointment, your session may be shortened in order to accommodate the next client, but the full service fee will still apply. Guests arriving more than 15 minutes late without notice may be treated as a same-day cancellation. Emergency Situations We understand that emergencies happen. If you experience an unexpected situation (such as illness or family emergency), please contact us as soon as possible, and we will do our best to work with you. This policy helps ensure that our small business continues to thrive while allowing us to offer flexibility when needed. We appreciate your understanding and cooperation!